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PROMOTIONS & REWARDS
PROMOTIONS & REWARDS
PLATFORM AND GAMES
PLATFORM AND GAMES
DEPOSIT
Please also remember to contact your Payment Method Provider to check if they have set deposit limits for online casinos on your account.
If you have not set limits and are unable to deposit, please contact our Customer Support team for further information.
DEPOSIT
Another reason could be that you have reached the maximum amount you can deposit, without having your cards verified.
If you have 2 cards on your account that have not yet been verified, or you have reached the limit, we kindly ask you to upload a front copy of the cards, covering only the 8 middle digits. You can easily upload the cards to your account through the Personal Area. If you still have issues depositing with your card. Please contact Customer Support for more information.
Please also remember to contact your Payment Method Provider to check if they have set deposit limits for online casinos on your account.
WITHDRAWAL
To avoid any delays, it is recommended to upload documentation proving your ID, registered address and ownership of specified deposit methods.
WITHDRAWAL
If you still can't withdraw, please contact our Customer Support Team.
MY ACCOUNT
MY ACCOUNT
DOCUMENTS
We know this personal information, but we can assure all information is kept safe and confidential. You can find information on how we store your data in our Privacy Policy.
1. Choose the type of document from the drop down list.
2. Click on "Choose File" to find the file you want to upload.
3. Click "Upload".
DOCUMENTS
1. Choose the type of document from the drop down list.
2. Click on "Choose File" to find the file you want to upload.
3. Click "Upload".
TECHNICAL ISSUES
TECHNICAL ISSUES
Contact Us

Need to reach us? The Megaways team is ready when you are. Send us an email and we’ll get back to you as soon as we can.

Chat
Want it sorted fast? Log in and open Live Chat to connect with the team instantly.
We say NO to Underage Gambling
We do not allow players under the age of 18 to gamble. This is stated in our Terms and Conditions. We use both automated and manual processes in order to verify the age of the customer registering the account and any player under the age of 18 who registers an account will have their account closed immediately.
This site’s operations are regulated by the Malta Gaming Authority and is operated by Skill On Net Limited, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta, under the gaming license issued by the Malta Gaming Authority (license number MGA/CRP/171/2009/01) issued on 1 August 2018.
Gambling can be addictive, please play responsibly.
Please note that all game images and provider icons displayed on the logout page are for illustrative purposes only. Some of the games shown may not be live or available on the logged-in platform for your country or account.




