Guideline For Verification Documents

During your time as a customer, you will be required to upload documents to verify your identity, address and the payment method you used.

We highly recommend that you upload these documents at your earliest convenience so that your gaming experience is not interrupted.

Here's what we need from you:

Proof of ID

Acceptable documents include:

Passport

ID Card (Government Issued, Police, Military etc.)

Your proof of ID document must:

  • Be in colour
  • Be valid
  • Have a clear photo
  • Have a signature
  • Have no cut-off edges
ID Card
Proof of Address

Acceptable documents include:

Utility Bill (Gas, Water, Electricity, Telephone/Internet, Mobile, TV Subscription)

Certificate of Permanent Residence from the Municipality or Community

Valid Residence Permit

Your proof of address document must:

  • Be in colour
  • Be issued in your name
  • Include your address
  • Have been issued within the last 6 months
  • Show logo of the company/bank/bureau
  • Cover financial details that do not relate to the identification of residential address
Address
Bank Card

If you choose to make a deposit with a bank card, we will require a copy of the card. This step is necessary only once per bank card used. If you continue to use the exact same card, you won't need to complete this step again.

Please provide the following:

Front of card

  • Must be in colour
  • The holder's name and expiry date must be visible
  • Only the first 4 digits and last 4 digits of the card must be visible
  • Cover the 8 middle digits of the card number
  • Cover the 3-digit CVV security code
  • Have no cut-off edges
Bank

Submitting your documents is an easy process and you need to do it only once. Simply upload them via the Cashier section when you log in. Additional document uploads are required only if you’ve used a new bank card, a new payment method or changed any of your personal information (e.g. address, name, etc.).

We check documents as quickly as possible, usually less than 12 hours. It could take longer if extra verification is needed, so if you haven’t heard from us within 48 hours, please contact customer support.

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We say NO to Underage Gambling

We do not allow players under the age of 18 to gamble. This is stated in our Terms and Conditions. We use both automated and manual processes in order to verify the age of the customer registering the account and any player under the age of 18 who registers an account will have their account closed immediately.

This site’s operations are regulated by the Malta Gaming Authority and is operated by Skill On Net Limited, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta, under the gaming license issued by the Malta Gaming Authority (license number MGA/CRP/171/2009/01) issued on 1 August 2018.

Gambling can be addictive, please play responsibly.


Please note that all game images and provider icons displayed on the logout page are for illustrative purposes only. Some of the games shown may not be live or available on the logged-in platform for your country or account.